Effective Date: 12/07/2025
Effective Date: [Insert Date]
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Your Dream Brand LLC, doing business as HadlBran Digital Marketing and StormioAI (collectively referred to in this Agreement as "HadlBran," "StormioAI," "Company," "we," "us," or "our" depending on the context of the services provided).
These Terms govern your access to and use of all products, platforms, software, websites, consulting, and services that we provide, including but not limited to the StormioAI software platform, agency and consulting services under HadlBran Digital Marketing, website and funnel development, marketing services, automation and AI services, hosting, and maintenance (collectively, the "Services"), unless a separate written agreement explicitly states otherwise.
By accessing or using any of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.
We may update these Terms from time to time. When we do, we will revise the Effective Date above. Your continued use of the Services after any update constitutes your acceptance of the revised Terms.
2.1 Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract in order to use the Services. By using the Services, you represent and warrant that you meet these requirements.
2.2 Accounts and Access
Some Services require an account. You agree to provide accurate, current, and complete information when you create an account and to keep your information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
If you believe your account has been compromised, you agree to notify us promptly at [email protected].
2.3 Use of Services
You may use the Services only for lawful business purposes and in accordance with these Terms. You agree that you will not:
Use the Services in violation of any applicable law or regulation.
Attempt to gain unauthorized access to any portion of the Services or related systems.
Interfere with or disrupt the operation of the Services.
Use the Services to transmit unlawful, harmful, abusive, misleading, or harassing content.
Resell, sublicense, or otherwise provide the Services to any third party except as expressly allowed in a written agreement.
Clients may use StormioAI software, HadlBran agency services, or both. These Terms apply to all Services provided under either brand.
The Services covered by these Terms include, but are not limited to:
Access to and use of the StormioAI software platform and related SaaS features.
CRM configuration, automation, AI powered workflows, and funnel setup.
Website, funnel, and landing page design and development.
Digital marketing consulting, strategy, and implementation.
AI assisted tools, prompts, automations, and content generation.
SMS, MMS, voice, and email communication tools.
Website hosting and maintenance plans.
Other related services described in proposals, statements of work, or invoices.
Specific details for a given project or subscription may be set forth in a proposal, statement of work, order form, or invoice (a "Project Agreement"). Once accepted, a Project Agreement becomes part of these Terms. If there is a conflict between these Terms and a signed Project Agreement or invoice, the signed document controls for that specific project or transaction.
4.1 Subscription Periods
Certain Services, including StormioAI platform access and recurring maintenance plans, are provided on a subscription basis. Unless otherwise specified, subscriptions renew automatically at the end of each billing period on a month to month or annual basis.
4.2 Fees and Payments
All fees for the Services are payable in advance and are non cancellable, and except where required by law or expressly stated in a written agreement, are non refundable.
By subscribing to or purchasing Services, you authorize us and our third party payment processors, including without limitation Stripe, to store your payment method and to charge that payment method for:
Initial subscription fees.
Recurring subscription renewals.
Usage based or overage fees.
Project or milestone fees.
Add on services, upgrades, and paid options.
Applicable taxes and government charges.
You agree to maintain accurate billing information at all times. If a charge is declined, reversed, or returned unpaid, we may suspend or terminate your access to the Services until payment is resolved. Late payments may incur a service charge of 1.5 percent per month, or the maximum rate permitted by law, whichever is less.
We may pause work on any active project or suspend access to any subscription based Service if your account has an outstanding balance.
4.3 Annual Plans and Early Cancellation
If you purchase an annual or prepaid plan at a discounted rate and cancel before the end of the prepaid period, any refund will be calculated on a prorated basis, but discounted pricing will no longer apply. Work already completed will be recalculated at our standard hourly rate of $135 per hour and any remaining balance will be deducted from the prorated refund. If the recalculated amount exceeds sums already paid, you remain responsible for the difference.
4.4 Cancellation and Non Renewal
You may cancel a subscription or provide notice of non renewal by calling or texting 844-960-4500 or emailing us at [email protected] at least 30 days before your next billing date.
Cancellation stops future renewals. It does not entitle you to a refund of amounts already paid except as expressly set forth in these Terms, a Project Agreement, or as required by law.
4.5 Price Changes
We may modify our pricing from time to time. Any changes to subscription pricing will take effect at the start of your next billing cycle after notice is provided. If you do not agree to a price change, your option is to cancel prior to the next renewal.
5.1 Proposals and Statements of Work
For project based engagements, we may provide a written proposal, estimate, or statement of work describing the scope, deliverables, pricing, and timeline for that project. When you approve a proposal in writing, pay an initial invoice, or otherwise indicate acceptance, that Project Agreement becomes binding and forms part of these Terms.
If there is a conflict between these Terms and a signed Project Agreement, the Project Agreement controls for that project.
5.2 Client Responsibilities
You agree to:
Provide timely access to content, brand assets, credentials, and any resources we reasonably need.
Designate a primary point of contact with decision making authority.
Review and respond to deliverables and questions in a timely manner.
Delays in providing content, access, feedback, or approvals may extend project timelines and can result in additional fees, as described below.
5.3 Approvals and Revisions
We will present drafts, mockups, or other interim deliverables for your review. You agree to provide consolidated and clear written feedback within a reasonable timeframe. Unless otherwise specified in a Project Agreement, we will include a reasonable number of revision rounds. Requests beyond the agreed scope or rounds of revisions may be billed at our then current hourly rate.
5.4 Delays and Project Abandonment
If a project is delayed by more than 30 days due to your failure to provide content, approvals, access, or communication, we may, at our discretion:
Pause all work until the project is reactivated.
Invoice for work completed to date.
Charge a restart fee to resume work.
Treat the project as complete for billing purposes if substantial work has been performed.
Prepaid amounts will be applied to work already completed. Remaining work, if any, may require a new agreement or additional payment.
5.5 Project Cancellation and Conversion to Hourly
If you choose to cancel a project before completion, you remain responsible for payment for all work performed up to the date of cancellation. We may, at our discretion, bill completed work according to:
A prorated portion of the agreed project fee, or
Our standard hourly rate of $135 per hour, including time spent on consulting, communication, administration, planning, configuration, design, and development.
If a project or prepaid package is canceled early, any discounted or bundled pricing is void and work is recalculated using the full hourly rate. If the recalculated amount exceeds sums already paid, you remain responsible for the outstanding balance.
Deposits are non refundable unless otherwise stated in a Project Agreement or required by law.
6.1 Company Property
We and our licensors own all rights, title, and interest in and to the Services, including but not limited to the StormioAI software platform, automations, workflows, templates, AI prompts, system configurations, documentation, and any tools or frameworks we create or provide.
Nothing in these Terms transfers ownership of our underlying systems, code, models, methods, or intellectual property to you. You are granted a limited, non exclusive, non transferable license to access and use the Services for your internal business purposes, subject to these Terms and any applicable Project Agreement.
6.2 Client Content and Data
You retain ownership of your own content, brand assets, trademarks, logos, and any materials you provide to us ("Client Content"). You also retain ownership of your business data, including contact data, leads, form submissions, and communications stored within the StormioAI platform ("Client Data").
By providing Client Content or Client Data, you grant us a non exclusive, worldwide license to use, host, reproduce, modify, and display such content and data solely as necessary to provide the Services.
6.3 Project Deliverables
Subject to full payment of all amounts due for a project, we grant you a non exclusive, perpetual license to use the final project deliverables for your internal business purposes. This may include website designs, funnel layouts, graphics, copy, and configurations created specifically for you.
Any third party stock photos, fonts, plugins, themes, scripts, or licensed tools remain the property of their respective owners and are subject to their own license terms. Where such tools are supplied or configured by us under our own licenses, those licenses may be revoked if Services are terminated or if fees remain unpaid.
Until all sums due are paid in full, we retain ownership of all deliverables, and we may withhold delivery, access, or transfer, and you are granted no license to use the deliverables other than for limited internal review.
6.4 Portfolio Rights
Unless otherwise agreed in writing, you grant us the right to display your project, non confidential aspects of the work, and publicly visible assets (such as websites, funnels, and logos) in our portfolio, case studies, and marketing materials. You may request in writing that we remove or refrain from using your project in our marketing materials, and we will make reasonable efforts to comply on a go forward basis.
If you subscribe to a website hosting and maintenance plan with us, the following terms apply in addition to any Project Agreement.
7.1 Maintenance Plan Fee
The standard website maintenance plan fee is $197 per month and includes up to 2 hours of support or maintenance work per month. Any work beyond the included hours is billed at $97 per hour.
7.2 Included Services
The maintenance plan includes the following tasks:
Core software updates.
Theme and plugin updates when compatible with the existing environment.
Regular website backups.
Basic security monitoring and scans.
Malware or intrusion recovery when the compromise occurs during an active maintenance period, limited to the included hours or billed at the hourly rate.
Uploading content provided by Client.
Adding new plugins or paid third party tools if compatible and if the work fits within the included monthly hours.
Uptime monitoring.
Minor bug fixes that are not caused by Client changes.
Speed optimization adjustments.
Restoring the site from backup if required.
General website health checks.
7.3 Exclusions
The maintenance plan does not include the following, which require a separate agreement or will be billed at the hourly rate:
Creation of new pages, funnels, templates, or layouts.
Full redesigns, rebranding, or major visual overhauls.
Copywriting
Custom coding, API integrations, or complex development.
Comprehensive SEO beyond routine plugin or platform updates.
ADA compliance work.
Fixing issues caused by Client, third parties, or unauthorized access provided by Client.
Email, DNS, domain registration, or server administration unless explicitly stated.
Recovery of sites compromised by malware or hacking when the source is external to hosting, caused by insecure client practices, or occurs without an active maintenance subscription.
Migration from or to another hosting provider unless specifically agreed.
7.4 Client Responsibilities
You agree to notify us promptly of any issues. We are not responsible for problems caused by your changes, third party vendors, hosting providers, or applications not managed by us.
7.5 Response Times
Standard maintenance requests receive a response within 48 business hours. Emergency requests may incur additional fees if same day action is required. Unless we enter into a separate emergency support agreement, we do not guarantee immediate repair times or uptime.
7.6 Security and Liability
We use commercially reasonable efforts to maintain security and monitor for issues. No security system can provide complete protection. You agree that we are not liable for malware infections, hacking attempts, external attacks, outages, data loss, or damages caused by hosting providers, platform vendors, or third party systems.
7.7 Hosting Disclaimer
If we do not provide the hosting account, our maintenance services may be limited by the host's restrictions. Hosting outages, server configuration issues, or email failures that are the responsibility of the hosting company are not covered by the maintenance plan.
7.8 Unused Hours
Unused maintenance hours do not roll over to future months.
7.9 Termination of Maintenance
Either party may terminate the maintenance plan with 30 days written notice. Work performed before termination is billable. If the plan is canceled, access to any premium tools, plugins, or licenses provided through our accounts may end immediately.
StormioAI and certain HadlBran services use artificial intelligence, machine learning, and automation to assist with tasks such as content generation, lead management, customer communication, and data analysis.
By using these AI related features, you understand and agree that:
AI generated outputs may contain errors, omissions, or content that is not appropriate for your specific use.
You are responsible for reviewing, editing, and approving all AI generated content, recommendations, and messages before relying on them or publishing them.
We do not guarantee the accuracy, completeness, legality, or effectiveness of any AI generated content or recommendations.
We retain all ownership rights in and to the underlying AI models, configurations, prompts, and systems. You retain ownership of your original input content and any final materials you create and approve using AI assisted tools.
Some AI functionality may rely on third parties, such as OpenAI, Google, or other providers. Your use of those features is also subject to the terms and policies of those providers.
You agree not to use AI features to create unlawful, defamatory, obscene, discriminatory, or misleading content, or to violate any rights of third parties.
Many of our Services, including StormioAI, allow you to send SMS, MMS, voice calls, and email messages.
You are solely responsible for:
Obtaining valid consent from your contacts before sending marketing or automated messages.
Maintaining records of consent where required.
Honoring opt out requests promptly.
Complying with all applicable laws and carrier rules, including A2P 10DLC, the Telephone Consumer Protection Act (TCPA), CAN SPAM, state privacy laws, and similar regulations.
You agree that recipients may opt out of SMS messages at any time by replying STOP or as otherwise instructed in your message, and that you will not attempt to override or ignore such opt outs.
You agree not to:
Use purchased, rented, scraped, or third party contact lists.
Send spam, abusive, or deceptive messages.
Use the Services for phishing, fraud, or illegal activities.
We may suspend or terminate your messaging capabilities if, in our reasonable judgment, your activity appears non compliant, harmful, or likely to cause carrier complaints or legal risk.
We do not guarantee delivery of any particular message, as delivery depends on carriers, networks, and recipient devices outside our control.
10.1 Client Data Ownership
Client retains ownership of all Client Data stored within the StormioAI platform, including contacts, leads, form submissions, conversations, email history, and SMS history. We do not claim ownership of Client Data.
We retain ownership of all system configurations, pipelines, automations, workflows, campaigns, templates, integrations, and internal intellectual property used within the platform.
10.2 Data Retention and Deletion
Client Data stored within the StormioAI platform may be exported upon request, provided the account is paid in full and in good standing. Upon termination of an account, Client Data will be permanently deleted 90 days after the termination date if no export is requested prior to that time.
We are not obligated to retain Client Data beyond the 90 day retention period and are not liable for any loss of data occurring after that period or during a period of suspension due to nonpayment or breach.
10.3 Data Loss Disclaimer
Client is solely responsible for maintaining backups or copies of all Client Data. We are not responsible for any loss, corruption, or deletion of data arising from any cause, including but not limited to:
Client actions, user error, or misconfiguration.
Deletion or modification of records by Client or its users.
Third party tools, integrations, or APIs.
System outages, hosting failures, or software bugs.
Malware, hacking, or external attacks.
Network issues, power failures, or force majeure events.
We do not guarantee that any data stored within our systems or connected third party systems will remain accessible, intact, or recoverable at all times. Client agrees to indemnify and hold us harmless from any claims, damages, or losses arising from data loss, corruption, inaccessibility, or deletion.
11.1 Chargebacks and Payment Disputes
Filing a chargeback, payment dispute, or unauthorized reversal for Services delivered or in progress constitutes a breach of this Agreement and an intentional fraudulent reversal of payment. If a chargeback or dispute is filed, all discounted, promotional, or bundled pricing becomes immediately void, and all work performed will be recalculated at our standard hourly rate of $135 per hour.
Client is responsible for all resulting fees and costs, including bank or processor chargeback fees, collection costs, and reasonable attorney fees. We may suspend or terminate all Services under our control until the account is brought current, including access to software, hosted websites, funnels, CRM systems, automations, maintenance, and ongoing marketing services.
We retain ownership of all deliverables, assets, configurations, intellectual property, websites, automations, and software settings associated with the Services until all amounts due are paid in full.
11.2 Service Suspension for Nonpayment
If Client fails to pay any amount when due, we may suspend or terminate any Services that we own, license, or control. This includes, without limitation, StormioAI platform access, subaccounts, hosted sites on our infrastructure, CRM instances, automations, funnels, active campaigns, and managed services.
We will not disable or interfere with digital assets hosted entirely in systems owned by Client, such as domains, DNS records, or email accounts where Client is the primary account holder. However, upon termination or nonpayment, Client is required to remove our access and update all passwords and credentials. We are not responsible for any issues that occur after termination or after our management ceases.
11.3 Liability After Termination or Breach
Upon termination of Services for any reason, or upon Client breach of this Agreement, our responsibility and liability for any Client owned systems, platforms, hosting accounts, DNS records, email systems, or digital assets we previously managed shall immediately cease. Client becomes solely responsible for the security, performance, configuration, compliance, data integrity, user access, and functionality of all systems under Client ownership or control as of the termination date.
Client agrees to remove our access credentials, API keys, logins, and administrative permissions from all Client owned systems within 48 hours of termination. Client assumes full liability for any harm, damage, loss, misconfiguration, or security breach that occurs after termination, including those arising from the failure to remove or update access credentials.
Client agrees to indemnify and hold us harmless from any claims, damages, liabilities, or losses arising after termination, including those related to continued presence of our credentials in Client systems.
Each party may have access to the other party's confidential information, including non public business information, client lists, technical data, strategies, processes, and system configurations.
Each party agrees to use the other party's confidential information only as necessary to perform its obligations under these Terms and to protect such information with at least the same degree of care that it uses to protect its own confidential information, and in no event less than a reasonable standard of care.
Client agrees that our internal processes, automations, frameworks, templates, AI prompts, and configurations are confidential and proprietary and will not be disclosed, copied, or shared with third parties without our written consent.
These confidentiality obligations do not apply to information that is or becomes public through no fault of the receiving party; is independently developed without use of the other party's confidential information; or is rightfully received from a third party without confidentiality obligations.
We do not guarantee any specific results from the use of the Services. Without limitation, we do not guarantee:
Any specific number or quality of leads.
Any level of sales, revenue, or profitability.
Any website traffic volume or search engine ranking.
Any campaign performance or return on investment.
Any uptime or performance level of third party services.
The accuracy, completeness, or suitability of AI generated content.
Client understands that marketing outcomes, sales, and business performance depend on many factors outside our control and agrees not to hold us responsible for business results.
The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non infringement.
We do not warrant that the Services will be uninterrupted, timely, secure, or error free, that defects will be corrected, or that the Services will meet Client's requirements or expectations.
To the maximum extent permitted by law, in no event will we or our owners, officers, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, business interruption, or goodwill, arising out of or related to the use of or inability to use the Services, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount Client paid to us for the Services during the three month period immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If those laws apply, some of the above limitations may not apply to you.
Client agrees to indemnify, defend, and hold harmless Your Dream Brand LLC, HadlBran Digital Marketing, StormioAI, and our owners, officers, employees, contractors, and agents from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses, including reasonable attorney fees, arising out of or related to:
Client's use of the Services.
Client's violation of these Terms or any Project Agreement.
Client's violation of any applicable law or regulation.
Client's use of AI features, SMS, email, or calling features in a manner that is unlawful, non compliant, or harmful.
Client's infringement or alleged infringement of any intellectual property, privacy, or other rights of any third party.
We reserve the right, at Client's expense, to assume the exclusive defense and control of any matter subject to indemnification, and Client agrees to cooperate with our defense of such claims.
We may suspend or terminate Client's access to any or all Services at any time if:
Client fails to pay any amount when due.
Client breaches these Terms or a Project Agreement.
Client engages in unlawful, abusive, or fraudulent activity.
Client uses the Services in a way that, in our reasonable judgment, harms our systems, reputation, or other clients.
Client may terminate Services as provided in Section 4.3 or as stated in a Project Agreement.
Termination does not relieve Client of the obligation to pay any fees incurred or committed prior to the effective date of termination. Sections that by their nature should survive termination will survive, including but not limited to those relating to payment obligations, ownership, confidentiality, data, indemnification, limitations of liability, and dispute resolution.
These Terms and any dispute arising out of or relating to the Services are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.
The exclusive venue for any legal action arising out of these Terms or the Services will be the state or federal courts located in Kane County, Illinois. Client consents to the personal jurisdiction of such courts and waives any objection based on forum non conveniens.
Before filing any formal legal action, the parties agree to attempt in good faith to resolve the dispute through informal discussions or, if mutually agreed, mediation. Nothing in this section prevents us from seeking immediate injunctive relief to protect our intellectual property, confidential information, or systems.
The following provisions will survive termination or expiration of these Terms and any Project Agreement: ownership and intellectual property, client data and retention, confidentiality, no guarantees, disclaimer of warranties, limitation of liability, indemnification, data loss disclaimer, payment obligations, dispute resolution, governing law, and any other provisions that by their nature should survive.
These Terms, together with any signed proposals, statements of work, order forms, or invoices that reference these Terms, constitute the entire agreement between Client and us regarding the Services and supersede all prior or contemporaneous understandings, agreements, or communications, whether written or oral.
In the event of a conflict between these Terms and a signed proposal, statement of work, invoice, or other written agreement, the signed document will control with respect to its specific subject matter.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Your Dream Brand LLC
DBA HadlBran Digital Marketing and StormioAI
11 Douglas Ave, Ste 265
Elgin, IL 60120
Email: [email protected]
Phone: 844-960-4500
Privacy Policy: https://hadlbran.com/privacy
By accessing, subscribing to, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.